Have questions?

Phone: 502-897-7401

Vicki.Burns@scasurgery.com

Billing Frequently Asked Questions

Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.

  • Surgecenter of Louisville (facility bill)
  • Your surgeon
  • Your anesthesiologist and CRNA as applicable
  • A pathologist (lab) if tissue specimens are sent for diagnostic purposes
  • Any extended home health services ordered by your surgeon.

What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery. WE ARE UNABLE TO ACCEPT CHECKS.

When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Do you charge interest?
No

Are we able to set up a payment plan?
We do ask that all balances are paid in full within 60 days.  If you encounter problems paying within the 60 days, please contact our office immediately at 502-897-7401 ask for our collections department.

What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due within 60 days of your surgery. Elective and cosmetic surgery procedures must be paid in full prior to your surgery date.

We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date.  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

If you anticipate difficulty in paying your bill within the 60 day period please let us know immediately.